Customer Satisfaction Surveys

DISC’s customer satisfaction surveys will yield invaluable feedback for your company, identifying specific strengths and weaknesses among products and services. In addition, we measure and evaluate the attitudes and opinions of your customers and clients, identify expectations, and determine if they are being met.

DISC customer satisfaction surveys can deliver:

  • Detailed data on customer satisfaction levels
  • Honest customer feedback that encourages dialogue and retention
  • Information to guide policy revisions and improvement of products

DISC provides “turn-key” customer survey products, integrating design, administration, and insightful analysis. In addition, our survey response rates are exceptionally high, with a statistical error rate of +/- 1% and data results with 99% confidence.

DISC customer satisfaction surveys encourage vital feedback on issues such as:

  • Brand perception
  • Product satisfaction
  • Customer service satisfaction
  • Pricing
  • Timeliness of delivery
  • Interest in new products and services

Call or email us today for more information regarding our customer satisfaction surveys and other research services. We are ready to discuss your needs and provide a solution designed to deliver results.