Case Studies
Over the past ten years, we have conducted scores of projects as a sole source contractor or supplied survey task outsource services as needed. Our office infrastructure can comfortably process response spikes of 100,000 surveys per week while still maintaining tight organization on even the smallest of projects running at the same time. Listed below are examples of completed projects by type:
Project Resume - Association Members Issues & Attitude
American Truck Dealers Div., of National Automobile Dealers Assoc. (NADA)
Survey of Suppliers and Survey of Manufacturers
Each year since 2001, DISC has completed two nationwide satisfaction-opinion surveys of all member heavy truck dealers on issues and attitudes surrounding the truck manufacturers they represent as well as the component and engine suppliers to their dealership brands.
- Supplied complete survey design, printing, mail and data capture and analysis services
- Survey is a complex, 6 page 2-color booklet with many stratifications by location, dealer
brand type and historical volume status - Very high data quality criteriaData analysis and linkage to past seven years of survey data for trend analysis
- Individual question summary and report books paper printed and in PowerPoint
- Historical member database maintenance and new dealer data appending
- Speed of data capture and data reporting are key to projects success
- Data capture via scanned survey instrument
- Developed Internet response options